include: queries from customers, assisting with complex service calls, technician support, queries around monthly call for clients via excel spreadsheets
an experienced Call Centre Agent to join the Port Elizabeth team, · Advanced level call and enquiry handling handling, · Receive incoming telephone calls from customers and/or delivers scripted or non-scripted messages complaints within bounds of authority or requests assistance from other team members or Supervisor as necessary standards and rules in order to meet key contact centre performance goals for customer satisfaction, productivity indicators · Grade 12 · Minimum 1 – 2 years call centre experience, · Working knowledge of medical aids
to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:
to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client Liaise with broker consultants Provide support and assistance to other internal teams Keep brokers up to date advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre communication skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast courteous, polite, professional and willing to assist Takes ownership and responsibility Ability to work
currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west
Key Responsibilities:
- Conduct outbound calls to customers to promote products and services
Call Centre environment, receiving both inbound and outbound calls
- High energy
Strong attention to quality control and time management
- Effective persuasion and negotiation abilities
currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville
Key Responsibilities:
- Conduct outbound calls to customers to promote products and services
Call Centre environment, receiving inbound calls
- High energy levels
Strong attention to quality control and time management
- Effective persuasion and negotiation abilities
Call Center staff Needed At least one year call centre experience Ability to handle high volume work duties – Handle inbound calls Maintain accurate records Operate relevant call centre system Generous basic basic plus comm and incentives. The post Call Center staff appeared first on freerecruit.co.za .
Self driven and highly motivated call centre consultants are needed. Training will be provided for free orientated. 1 Year experience an advantage The post Call center consultants appeared first on freerecruit
Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments •Customer negligence process •Ensure stock takes are managed and prepared within the allocated time frame and •Telephonically /E-mail customer communication •Managing customer care •Customer feedback to general Tevo ensure SLA is adhered. •Addressing area managers (regional managers) not collecting or delivering repairs