Requirements:
Manage team, performance management, ensure that KPIs are managed Prioritise and scope all projects in operation Ensure that auxiliary data systems (Skyvia, Survey Sparrow, etc) are secure and functioning Identify and mitigate gaps and risks - exception reporting Ensure that the Omni Channel is func
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
client with the relevant reports, information, and decision support to assist in operations, cost saving initiatives Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business leadership skills in order to obtain appropriate information and to arrange and co-ordinate small projects
client with the relevant reports, information, and decision support to assist in operations, cost saving initiatives Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business leadership skills in order to obtain appropriate information and to arrange and co-ordinate small projects
issues Competent in call centre management tools Matric National Diploma: Information Technology A N Analytical
is currently looking for a Project Manager (Data Centre) to be based in Cape Town. Assume full responsibility Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
this long-established manufacturing company's Information and Operations Technology (I&OT). You will Minimum Job Requirements: Honours Degree in Information Technology, Computer Science, Computer Engineering qualification experience with demonstrated experience in information and operations technology management in an industrial with enterprise architecture and enterprise information management skills. Solid working knowledge of strategy. Act as a trusted advisor to the Managing Director and the Executive team and instil confidence in
provided with first level IT support timeously and assisting the head of IT with projects and day to day tasks support and resolving problems for colleagues Assisting with onboarding of new colleagues Procuring, maintaining Bachelor's Degree: computer science, information technology, information systems, or similar with basic networking Bachelor's Degree: computer science, information technology, information systems, or similar with basic networking your application as unsuccessful. All personal information received will be processed in accordance with