Performance Areas: Customer Service Coordination Direct liaison between the sales force, customers, and company supply chain to fill all internal and external customer orders applicable to your region / area. Receiving distribution of all customer orders placed & follow up on any back orders. Generate customer quotes, sales orders, tax invoices and credit notes. Handling of customer queries and complaints, should they arise with relationships with sales force to jointly satisfy customer demands. Provide regular feedback to clients and
with a smooth efficient service that meets the expectations and needs of customers and clients. By managing increase the effectiveness and efficiency of Support Services, through improvements to each function as well operations are running effectively and support customers' requirements that can entail a 7-day operation
experience in a similar role.
Responsibilities:
Our client requires the services of a Junior Services Coordinator in pressurised environment to join and execution of the service call for a region. Prepare customer quotes. Customer Feedback regarding call clear and professional articulation when answering customer calls. Must be able to work in a team Must be
Financial Services Organisation based in Johannesburg is seeking a highly skilled Policy Services - Operations Operations Manager, the entire management of Policy Services (Operations) - Comprised of the following four Operations Manager, the entire management of Policy Services (Operations) - Comprised of the following four risk management & compliance across Policy Services; Anticipate the impact of business strategy on delivery on required business outputs for Policy Services; Conduct KPIs for departmental managers, team
The Goods and Services Officers are responsible for performing various office support duties related Coordinators in facilitating debriefing sessions with service providers Provide administrative support in ad-hoc disposal guidelines Expedite delivery of goods and services Upload RFQ opening registers on JCPZ website Conduct activities Communicate with internal and external customers to resolve queries Manage stakeholders' expectations of external environment Time management skills Service-oriented mindset Alignment with JCPZ values Interpersonal
looking for an experienced Customer Relations Agent to join their dynamic team. Service Excellence – Provide Provide the required service to clients as per the SOP Deal with external and internal enquiries, provide feedback qualification is a prerequisite, and any relevant Customer Service Experience will be an advantage Excellent
THE CUSTOMER LIAISON SUPERVISOR JOB PURPOSE: To provide an efficient sales coordination service to Production JOB FUNCTION: Quotations are drafted and sent to customer in time Quotes and Orders are processed accurately project status All queries/complaints are handled to customer satisfaction Orders, contracts and confirmations confirmed and customer is communicated with accordingly External and internal customer orders and queries
qualification is a prerequisite