The Call Centre Operator will be responsible for operating and ordering for products Requirements:
RESPONSIBILITIES:
MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – telesales and online sales • Insurance background • Customer relations background • Strong administration skills Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting Adhering to sales team standards checklist skills. • Possess exemplary customer service skills • Data capturing
related experience. Deliver exceptional service that exceeds customers’ expectations through proactive, innovative innovative and appropriate solutions Resolve all customer queries efficiently, and within agreed timelines order to drive and achieve relevant product and service targets. Ensure all communications with clients loop. Provision of an efficient administration service through careful and timeous planning, reporting updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal sales, warehouse and distribution teams. Offer superior customer service, queries, deliver on promise. Work Compile accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
our services within South Africa.
With further expansion, we currently have the role of Call Centre
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and
Represent the customer to the rest of the business - Customer Advocate
Demonstrate and written
Applying customer service/care principles to all calls
Working with People
previous call center experience (Preferred)
Excellent listening skills
Customer Centricity
in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants Provide support and assistance to other internal teams Keep brokers up to date with changes and handle handle related queries Share information with customers to build their understanding of products Create reports/data advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The overseeing and optimizing customer support operations, contributing to a positive customer experience and the the overall success of the support team. Lead a team Monitor performance Quality assurance Workflow optimization & development Technology management Analyse customer feedback Escalation management Resource planning
division of IDM has an opportunity for a Client Services Team Leader. As part of our exciting growth, we are seeking a Client Service and Retention Team Leader. The successful candidate will manage a team of Client Service Service and Retention Consultants, will be part of the Leadership team, and will report directly to the the Client Service Manager. The candidate must be highly efficient, energetic, motivated, and ambitious Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity