Time: 9am - 8pm (15:00 - 02:00) Working shifts, four shifts a week Monday to Sunday These working hours customers are assisted remotely via video calls, voice calls, emails, and text messages. Product Experts management Telephonic and email support Video calling experience (advantageous) Contact center experience Weights and Objectives Sales Take all inbound sales calls and process sales where appropriate. Upsell additional minimise returns. Customer Support Answer any inbound calls and assist as far as possible. Maintain a high first
professional processing of all incoming telephone calls Ensure professional conduct with customers Ensure operational requirements and SLA’s. Ensure that daily shift handovers are complete in line with operational
authorisations. The role is performed in a contact centre environment. Role requirements and responsibilities: your CV to response "at" mvgrecruitment.co.za or call us on 0860 100 684. Supporting documents required:
Candidate must have Collections experience in the Call Centre environment • Excelled numerical and excel skills
to work on rotational schedule for different shifts (night/day, Saturday, Sunday and holidays) You will
to work on rotational schedule for different shifts (night/day, Saturday, Sunday and holidays) You will
and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes a strong executing, and optimising sales campaigns within a call centre setting is valuable. This includes setting campaign special request.
The incumbent
services role. • Must have previous experience in call centre sales and campaign management. Minimum Required and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes a strong executing, and optimizing sales campaigns within a call centre setting is valuable. This includes setting campaign application as unsuccessful For any enquiries, please call 012 346 1950 Market related
services role. • Must have previous experience in call centre sales and campaign management. Minimum Required and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes a strong executing, and optimizing sales campaigns within a call centre setting is valuable. This includes setting campaign application as unsuccessful For any enquiries, please call 012 346 1950 Market related
consumption and driver efficiency and inform Training Centre of poor diesel and driver performance. Responsible progress, changes and to resolve any issues. Inform Call Centre of any breakdowns or related issues and follow-up