requirements, to support the wider change agenda. Change Management Collaborate with technical experts and business
Operation processes (Incident-, Problem- and Change management)
understanding of ITIL processes (Incident, Change, and Problem management) Advantageous Skills: - Experience Familiarity with ITIL processes (Problem, Incident, Change management)
understanding of ITIL processes (Incident, Change, and Problem management)
Advantageous Skills:
Change management)
Technical Operations Incident Management (IM) Change Management (CM) Problem Management (PM) IT Operations
Work experience with incident management, change management and problem management. Advantageous Skills:
(ITSM/ITIL) Incident Management Problem Management Change Management Release Management ADVANTAGEOUS TECHNICAL
maintenance tasks and system change's together with the DevOps Operations/Technical manager of all technical (non-functional) Administration. Incident and Request Management. Change Request Management. SAP Technical System Monitoring. Project Ensure that IM (Incident Management), CM (Change Management) and PM (Problem Management) topics assigned
standby roster Incident Management (IM), Change Management (CM), Problem Management (PM) ITIL certification
Product) Controls the overall release and change management of the applications in the area of responsibility