Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one quality, during every interaction, showing that we care and that to us investing is personal. Your role resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one quality, during every interaction, showing that we care and that to us investing is personal. Your role resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing
rewarding career. As a Debt Review Agent, you will engage with customers telephonically, gathering required include providing financial assessments, informing customers of our solution and its benefits, and guiding Excellent communication skills Ability to listen to customer needs Confident telephone manner Excellent interpersonal
payable and experience in logistics and clearing agent processes will be advantageous. You will report adjustments after processing deadline. Maintain clearing agent rates and currencies on pack calculators. Maintain/Update accounts. Experience in logistics and clearing agent processes will be advantageous. Soft Skills: High
rewarding career. As a Debt Review Agent, you will engage with customers telephonically, gathering required include providing financial assessments, informing customers of our solution and its benefits, and guiding Excellent communication skills Ability to listen to customer needs Confident telephone manner Excellent interpersonal
Our client is looking to hire a Customer Retention Intern for their YES PROGRAMME. This is a 12-month Negotiation skills. Enjoy sales and provides excellent customer service. Market Related
for securing customers, by qualifying leads (qualified prospects) into paying customers. The role assists assists and advises customers on the service or bundle of services required to meet their specific needs and collaboratively with Customer Services team members to ensure customer expectations and company revenue prospective customers.
laws and regulations to facilitate favourable customer outcomes regarding tax compliance. Responsibilities Collaboration with the Customer Services team is essential to meet both customer expectations and revenue
linked to GRN's where applicable. Prepare clearing agent invoice packs in line with SOP's. Sourcing and checking to sales orders on Pastel and Syspro. Process customer invoices on Pastel and Syspro. Process credit dealing with the financial aspects of clearing agents and shipping lines advantageous. Experience in processing large volumes of transactions. I.e. Customer invoices, sales orders, supplier invoices, purchase
floor, re-name assets and change from one cost centre to another; assist the Senior Accountant in the ensure assets are listed under the correct cost centres etc. SAP experience essential in terms of the assets