programming skills to assist with production customization and single new region (validation)environment years of experience in CICSÂ
delivering advanced services and solutions that improve connectivity and benefit customers. As they expand models and machine learning algorithms to forecast customer behavior, optimize resource allocation, and improve
and Maintenance tickets within defined SLA's (Service Level Agreements) Responsible for troubleshooting diagnostics Take consultative approach to challenge customers' requested solution design, should a better alternative with the team Willingness to engage with foreign customers and be sensitive to possible language barriers required Solution and results orientated with strong customer focus Understand situational awareness and holistic
administration) · Change Management (CM) · IT Service Management (ITSM) · Release Planning · Start Up Unix/Linux OS · Maintain a positive attitude focused on customer satisfaction. · Good Knowledge of output management Operational and Support tasks of the Enterprise Services Output Management solution o BMW KWOM & CAPPO creation, co-ordination and communication with service groups responsible for failures affecting Output Infrastructure daily operations. · Adhere to set SLAs for service delivery of Operational pre-requisites. · Maintain
administration)
· Change Management (CM)
· IT Service Management (ITSM)
· Release Planning
·
OS
· Maintain a positive attitude focused on customer satisfaction.
· Good Knowledge of output
Operational and Support tasks of the Enterprise Services Output Management solution
o BMW KWOM &
creation, co-ordination and communication with service groups responsible for failures affecting Output
daily operations.
· Adhere to set SLAs for service delivery of Operational pre-requisites.
·
specification, scheduling, execution, reporting, and customer liaison. Responsibilities Extract requirements test plan. Review Acceptance Test Procedures with customer representatives. Schedule and coordinate Acceptance Tests. Produce Acceptance Reports. Liaise with customers during test conduct. Report problems (bugs/deviation reporting to customers during configuration control meetings. Attend meetings with customers. Grade 12 or be applied. Training skills to participate in customer training on the application's use. Proficiency
vendor liaison, setup & access. Develop customization and single new CICS region (validation) Develop old environment to new environment Production customization and single new region (validation) Production training 6 years of experience in CICS Meetings, customization, support, testing, debugging, go-live Hands-on
product team, external providers, vendors, and customers. Essential Skills Requirements: Advanced proficiency providers (Microsoft Azure, Amazon Web Services, Google Cloud Services). Experience with monitoring solutions
ensure that quality of the products we ship to customers are of the highest standard. · Establish, implement test reporting mechanisms to test software and services, applying NoOps principles. · Integrate the testing deployment systems to ensure all of the tools, services developed are accurately tested and meet the quality
ensure that quality of the products we ship to customers are of the highest standard. Establish, implement test reporting mechanisms to test software and services, applying NoOps principles. Integrate the testing deployment systems to ensure all of the tools, services developed are accurately tested and meet the quality