through tactical CRM initiatives and enhance the customer life-cycle. Provide communications support across targeted at various customers (i.e Trade, direct customers, groups etc) and enhance the customer journey from
through tactical CRM initiatives and enhance the customer life-cycle. Provide communications support across targeted at various customers (i.e Trade, direct customers, groups etc) and enhance the customer journey from
resources that support their sales initiatives. Customer Relationship Management (CRM) To develop and implement strategy that delivers to requirements on existing customer engagement, and improves sales, and collections policy to ensure brand exposure is optimised. Customer Care Call Centre Management Management of the ensure the timeous and effective resolution of all customer complaints within SLA requirements. Ensure the the accurate and timely reporting of customer care department data to identify trends and issues and respond
communication campaigns to retain customers and build loyalty.
activities to support brand initiatives and drive customer engagement and loyalty. Monitor and analyse brand brand performance metrics, including sales data, customer feedback, and market share, to measure the effectiveness functions within the marketing team. Respond to customer queries Qualifications: Bachelor's degree in Marketing
activities to support brand initiatives and drive customer engagement and loyalty. Monitor and analyse brand brand performance metrics, including sales data, customer feedback, and market share, to measure the effectiveness functions within the marketing team. Respond to customer queries Qualifications: Bachelor's degree in Marketing
metrics for in-field marketing activations, such as customer acquisition, conversion rates, and campaign performance internal and external stakeholders, including customers, partners, and vendors. ● Collaborate with cross-functional teams, such as sales, product development, and customer service, to ensure alignment and effective communication
metrics for in-field marketing activations, such as customer acquisition, conversion rates, and campaign performance internal and external stakeholders, including customers, partners, and vendors. ● Collaborate with cross-functional teams, such as sales, product development, and customer service, to ensure alignment and effective communication
activities to support brand initiatives and drive customer engagement and loyalty.
plans, enhancing brand visibility, and driving customer engagement. This position will be located at the our brand identity. Analyze market trends and customer insights to identify opportunities for growth synergistic strategies that drive sales and improve customer satisfaction. Oversee the company's digital presence