Johannesburg facility in line with Rolls-Royce Solutions Africa group offerings to external and internal all mine sites Reverse logistics-returns from customers,field service, power gen and workshops Engagement resolve problems Follow up on all queries related to customer services across all channels Liaise with and negotiating
Johannesburg facility in line with Rolls-Royce Solutions Africa group offerings to external and internal all mine sites Reverse logistics-returns from customers,field service, power gen and workshops Engagement resolve problems Follow up on all queries related to customer services across all channels Liaise with and negotiating
analyse complex situations and develop practical solutions to logistical challenges.
identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems overly
identify the strengths and weaknesses of alternative solutions.
COMPETENCIES:<
partners(external) for the purposes of service improvement, customer service or collaboration for business improvement development programs, process improvements and solutions. Build a motivated and engaged team, underpinned
transportation -Exchange and physical warehousing -Customs clearing -Overland transport (road, rail, multi-modal) assess risks, analyse data, and develop effective solutions. 7. Excellent communication, interpersonal, and
transportation -Exchange and physical warehousing -Customs clearing -Overland transport (road, rail, multi-modal) assess risks, analyse data, and develop effective solutions. 7. Excellent communication, interpersonal, and
responsible for:
Responsibilities
Customers
Identify and develop potential, sustainable customer relationships
Respond to customer enquiries / complaints
Lead in engagements and strategic customer interfaces
policy and local requirements.
Existing customer retention & continued patronage.
Timely
Timely & amicable settlement of customer issues
Alignment of Country RFR plans with country/regional/global
of quality, service excellence (for internal customers), flexibility and cost consciousness
Develop