standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
Department Agent, you will be the first point of contact for our customers, providing support and resolving Skills and Qualifications: Proven customer support experience or experience as a client service representative Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration R 4500 comm and incentives. The post Call Centre Agents appeared first on freerecruit.co.za .
Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider. Our Our services include comprehensive IT support functions, Recruitment / Outsourced IT staffing and technology technology solutions designed to support the success and growth of small and medium-sized businesses. Alinta including office space, a conference room and a phone centre. Alinta Tech has a limited number of private investors while advancing your professional growth in a supportive and innovative environment. Completion of Grade
Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider. Our Our services include comprehensive IT support functions, Recruitment / Outsourced IT staffing and technology technology solutions designed to support the success and growth of small and medium-sized businesses. Alinta including office space, a conference room and a phone centre. Alinta Tech has a limited number of private investors while advancing your professional growth in a supportive and innovative environment. Completion of Grade
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform
RESPONSIBILITIES:
MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting skills. • Possess exemplary customer service skills • Data capturing REMUNERATION Basic salary, with commission