They are committed to delivering exceptional service and support to their clients, and they are seeking Loss) Claims Consultant to join their Claims Department. Position Overview: As an FNOL Claims Consultant assessing claims, and providing exceptional customer service to ensure a smooth and timely claims experience throughout the claims process. Provide exceptional customer service and support to policyholders, demonstrating environment. Commitment to delivering exceptional customer service and building positive relationships with clients
Performance Indicators:
assisting in the smooth running of the Administration department, overseeing all back-office operations end-to-end key role in our team, providing oversight on the service delivery to our clients. You will have the opportunity information. Liaise with staff from other departments to resolve customer issues. Attend and conduct team meetings/process managing an Admin/Debt Review team. Previous customer service experience. Experience working in a regulated
Management: · Contribute to cost savings within the department to assist with financial goals and targets Knowledge scheme Service Level Agreements · Prepare and analyse statutory returns as per scheme Service Level Agreements income within stipulated time frames and scheme Service Level Agreements · Correctly prepare, process and · Resolve all queries timeously as per scheme Service Level Agreements · Capture and balance all reconciliation with other team members within and linked to the department / project · Resolve operational performance variations
for Operations department on time FIHRST administration and liaise with Finance department on payments Manage Payment file from payroll and send to finance department for payment (ABSA) Sanlam payroll & benefits problem be difficult to resolve CUSTOMER FOCUS Ability to ensure customer satisfaction by gathering information ensure that the company delivers excellent customer service at all times PLANNING AND ORGANIZING Constant
for Operations department on time FIHRST administration and liaise with Finance department on payments Manage Payment file from payroll and send to finance department for payment (ABSA) Sanlam payroll & benefits problem be difficult to resolve CUSTOMER FOCUS Ability to ensure customer satisfaction by gathering information ensure that the company delivers excellent customer service at all times PLANNING AND ORGANIZING Constant
build and manage the newly established Retentions department, setting up processes and managing a growing Develop and implement strategies to retain existing customers. Analyze the company's churn profile, segmented Collaborate with marketing and Inside Sales Department to enhance customer satisfaction and brand loyalty. Oversee training and guidance to team members on effective customer retention and collections techniques and strategies team performance regularly. Communicate with customers to understand their financial situation and negotiate
high-quality vehicles and providing exceptional service to their customers. We are currently seeking a motivated and oversee the daily operations of the finance department
Builds and Refurbishments. Calculation of annual labour and overhead recovery rate. Monthly, quarterly
analysing production costs, including materials, labour and overheads, preparing monthly, quarterly and