and IT qualification (minimum A/N) Experience in Helpdesk/1st Line Support The right person for this role
and IT qualification (minimum A/N) Experience in Helpdesk/1st Line Support The right person for this role
line backlog or approved and assigned through the helpdesk solution by the Team Lead. Any tasks not specified supported Africa Technology product line backlog or helpdesk, unless agreed with the Team Lead. Approach The tasks as assigned through the product backlogs and helpdesk. Service Line project tasks as assigned through
experience as a First Line Support Technician or Helpdesk Support Technician. • Minimum 2 year working experience
Support:
problems are and where support is needed Work with helpdesk staff and other delivery teams to solve tickets loops between the school principal, facilitators, helpdesk, operations, finance, HR and IT Prepare data and
with your online application, you may contact the Helpdesk at 0861 819 919 (hours: 06:30–15:00). Email: Recruitment
with your online application, you may contact the Helpdesk at 0861 819 919 (hours: 06:30–15:00). Email: Recruitment
knowledge base articles on ticket resolution to enable helpdesk and others to quickly resolve repeat topics
analysis industry trends, debtors and technical (helpdesk) interaction and involvement to maintain Customer