Roles and Responsibilities: 1. CUSTOMER SERVICE • GUARDING AND OPERATIONS o GUARDING NEEDS o DEPLOYMENT/POSTINGS CONTROLLERS o LOGISTICAL SUPPORT • SUPERVISOR o TRAINING o EVALUATION o MOTIVATION o EQUIPMENT o TRANSPORT LIAISE WITH CLIENT INFORM ABOUT POSSIBLE EQUIPMENT/SERVICES • COMMUNICATE WITH SALES TEAM • FOLLOW UP 4. FINANCES REQUIREMENTS • GUARD QUERIES LIAISE WITH HR • TRAINING FIREARMS, SITE SPECIFIC, SUPERVISOR, TACTICAL
cutting-edge IT and HR training firm in Johannesburg, offers customized training solutions, specializing
journeys
Their services include capability academies, real-world scarce skills training for youth, and
and enablement services
Level 3 B-BBEE accreditation, they aim to empower individuals by providing
principles and ability to ensure high-quality service delivery and customer satisfaction
Continuous
accreditation requirements set forth by SETA and QCTO for training providers
Compliance with SETA and QCTO Standards:
fully comply with all the Standards for Registered Training Organizations 2015 and/or the Higher Education Implementing company policies and procedures Training lecturers and students on the use of Blackboard essential. Exposure to online and international training. Ability to work under pressure and keep to deadlines to juggle multiple tasks. Exceptional customer service skills. Previous experience in the South African
fully comply with all the Standards for Registered Training Organizations 2015 and/or the Higher Education Implementing company policies and procedures Training lecturers and students on the use of Blackboard essential. Exposure to online and international training. Ability to work under pressure and keep to deadlines to juggle multiple tasks. Exceptional customer service skills. Previous experience in the South African
-Maintenance of the Reception &Showroom area. Office service. Meeting and event assistance. DETAILED DESCRIPTION Report faulty telephone lines and equipment to the service provider. Review and update staff and clients contact the client with the relevant paperwork. Office service Ensure office supplies (Stationery & Kitchen (Secretarial or Administration diploma) TRAINING (Additional on the job training will be required and provided)
-Maintenance of the Reception &Showroom area. Office service. Meeting and event assistance. DETAILED DESCRIPTION Report faulty telephone lines and equipment to the service provider. Review and update staff and clients contact the client with the relevant paperwork. Office service Ensure office supplies (Stationery & Kitchen (Secretarial or Administration diploma) TRAINING (Additional on the job training will be required and provided)
administration experience, preferably within the training or engineering environment. Support management policies, procedures and standards. Assist with training administration process (bookings, payments, record certificates) Assist with the registration of inhouse training courses for CPD accreditations General administration support at reception) Data capturing (CV's and training information) Assist with candidacy administration administration WSP (Workplace Skills Plan) / ATR (Annual Training Report) reporting Strong communication skills
Responsibilities and Duties Arranging training interventions as required by the Company – including legally & safety training Record keeping of all training interventions on the necessary training platforms Assistance performance reviews for the Company Administration of training related projects including but not limited to initiatives etc. Administration of the Company’s online training platform Liaising with operational points Adherence
projects, i.e. financial terms, stock availability, training requirements, and delivery schedules on call-off Monitoring the training register and providing feedback to the sales team regarding customer training status traceable customer relationship experience and service providers, both telephonically and via email. Strong
projects, i.e. financial terms, stock availability, training requirements, and delivery schedules on call-off Monitoring the training register and providing feedback to the sales team regarding customer training status traceable customer relationship experience and service providers, both telephonically and via email. Strong