optimizing automation processes. Documentation and Training : You document RPA solutions, processes, and best future reference. Additionally, you may provide training and support to business users or other team members beneficial Business management skills Financial services industry knowledge and experience. Understanding overall dynamics of the insurance and financial services industries. Sound understanding of the business
to accomplish with a system Use expert-level administration and optimization of hosts and servers to ensure servers and end user devices Management of Helpdesk service requests Monitor and respond to system alerts and backups Conduct high-level root-cause analysis of service interruptions and establish preventive measures
needs. They provide multi-technology consulting services on all aspects of application software, infrastructure translation into detailed designs using selected services and products. Management of full software development approval (Specification, Technical Blueprints, Training, User manuals) Supports a change programme or
needs. They provide multi-technology consulting services on all aspects of application software, infrastructure translation into detailed designs using selected services and products.
to ensure successful implementation, adoption, training, and monitoring of proposed solutions. Champion development of content that can be used in the training and upskilling of users with regards to various Qualifications and Skills: Bachelor's degree in Business Administration, Information Technology, or related field,
productivity Encourage and maintain a “customer service” philosophy within the BI team with business stakeholders to the team through problem research Perform administrative and other ad-hoc functions as and when required
the call centre Handing the daily IT Incidents service requests and close looping Serve as the first point Timely creates user accounts, user account administration, files rights management and permissions. Responsible
development, testing and all elements of user training for BI tools as well as TMS system functionality and maintain communication throughout projects. Training of users. Testing of new systems, enhancements
development, testing and all elements of user training for BI tools as well as TMS system functionality maintain communication throughout projects.
Management • Azure Certification and 2 Years Azure administration • 5 Years’ experience in a similar position