CAMPERDOWN, KZN Responsible for assisting the IT and IS support personnel in solving technical problems when required and applications. To provide 2nd and 3rd level support, to reduce costs associated with external service
Responsibilities Daily IT technical desktop level support to the agents in the call centre Handing the daily seeking technical assistance over the phone or email Support the remote troubleshooting through diagnostic techniques issues to the iSON Global NOC for the L2 and L3 support Record events and problems and their resolution scheduled maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters experience as a help desk technician or other customer support role Graduate with specialization in Information
position To provide administrative and technical support services to the Customer Services Division and base 1, base 2, SMS, DMS. Enterprise – provide support for: (cards/eft), logging defects on Excalibur internet offline. Enterprise – provide Branch support for: internet banking / corporate banking / enterprise experience downtime due to low cash. Technical Support Keeps the team updated with new features and assists assists in training other staff. Provide support on new corporate banking as well as old for both internal
position To provide administrative and technical support services to the Customer Services Division and base 1, base 2, SMS, DMS. Enterprise – provide support for: (cards/eft), logging defects on Excalibur internet offline. Enterprise – provide Branch support for: internet banking / corporate banking / enterprise experience downtime due to low cash. Technical Support Keeps the team updated with new features and assists assists in training other staff. Provide support on new corporate banking as well as old for both internal
available for a Systems Support person to join our dynamic team. To provide technical support and assistance to PERFORMANCE AREAS Technical Support: Provide first-line technical support to end-users, including troubleshooting alerts and identify opportunities to streamline IT support processes and enhance end-user experience. Security Information Technology. 2 Years experience in IT support including troubleshooting hardware and software
the OE Director: Provide diagnostic and analytic support for the development of business cases for complex impact of possible and potential OE scenarios. Support with content and visual representation of data alignment with Talent Management processes. Provide support for ensuring Executive goals align with strategic drive adoption of fit-for-purpose resources to support improvement of Performance Management systems active
the OE Director: Provide diagnostic and analytic support for the development of business cases for complex impact of possible and potential OE scenarios. Support with content and visual representation of data alignment with Talent Management processes. Provide support for ensuring Executive goals align with strategic drive adoption of fit-for-purpose resources to support improvement of Performance Management systems active
Director:
performing application upgrades, providing training and support, developing new processes, optimizing HRIS processes (Pilotfish, Nologo) BCX support Saas service providers (OrgChartNow) OrgChartNow Support SAP Consultants As role Ability to collaborate, provide technical support, and train staff Extensive experience in analyzing
offerings provided to Datacentrix customers. The support functions of the role will extend from testing regular maintenance and contribute high-level support such as strategic planning of network upgrades relationship with the clients and client end-users in support of the Service Delivery Manager. Liaises with 3rd