problem management. Advantageous Skills Requirements: ITIL certification. Basic experience with SPLUNK. Experience
eous Skills Requirements:
/>ADVANTAGEOUS SKILLS REQUIREMENTS:
· ITIL certification is advantageous.
· Basic experience
SKILLS REQUIREMENTS:
· Experience with ITIL processes (Incident, Change and Problem management)
Qualifications required:
management, change management and problem management and ITIL support processes at Enterprise level · Ticket creation
management, change management and problem management and ITIL support processes at Enterprise level
· Ticket
knowledge/Certification TOGAF Working knowledge / Certification. ITIL 4.0 Foundation knowledge /certification IT Security
hardware and software lifecycle. Experience with ITIL processes (Problem, Incident, Change management)