customers with technical support and logging tickets
years' Banking experience
Hybrid
asap-JHB - Hybrid Location: Gauteng, Johannesburg Metro, Midrand Job Type: Contract, expected to work Full-Time
asap-JHB - Hybrid Location: Gauteng, Johannesburg Metro, Midrand Job Type: Contract, expected to work Full-Time
Representative. Will need to be able to travel to sell. Personality to sell cold calling. Technical Administration Representative. Will need to be able to travel to sell. Personality to sell cold calling. Technical Administration Representative. Will need to be able to travel to sell. Personality to sell cold calling. Technical Administration
Representative. Will need to be able to travel to sell. Personality to sell cold calling. Technical Administration Representative. Will need to be able to travel to sell. Personality to sell cold calling. Technical Administration Representative. Will need to be able to travel to sell. Personality to sell cold calling. Technical Administration
management). Resolve incident tickets. Analyse and resolve problem tickets. Experience with VIP and End-user
table (PST) as and when required. Log ERP support tickets with the global support team for any system-related reconciliation processes. Track progress of ERP support tickets and follow up with the global support team to ensure
safe and successful. Following up on incident tickets to make long term improvement. Actively making making suggestions to reduce the number of problem tickets. Proactive improvements in daily IT operations.