Cape Town City Centre
Market related
communication to Team Members to ensure connect(helpdesk) tickets are answered in a timeous and efficient manner
Ensure
neededProvide cover 1st/2nd line level on calls and tickets that come throughEfficiently onboard new
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Somerset West
pricing, and quantities.
Update procurement tickets on Zoho Desk based on order progress.Receive
suppliers.Create and manage stock uploading tickets for new suppliers.Print and apply stickers
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Peoplefinder Career PlacementsSomerset West
and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end
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Peoplefinder Career PlacementsSomerset West
and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end
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Sabenza It RecruitmentSouth Africa
procedures and documenting solutions. Experience with ticketing systems like Jira, Remedy. End user support triage
foundation data validation) Integration reporting (e.g. ticket status alignment) Conduct runbook automations (e
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Careerline RecruitmentSouth Africa
improvements. Oracle Support Ticket System: Manage the Oracle support ticket system, including logging,
tracking, and prioritizing support tickets. Collaborate with Oracle support services to escalate and
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Cape Town City Centre
Negotiable
SQL Express etc
Ensure that the incident/ticket system has been updated accordingly and timeously
timeously to ensure tracking is in place for all tickets logged.Constant communication with customers
customers to ensure that they are kept updated on any tickets or service issues being experienced.Small
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Cape Town City Centre
necessary
Attending to office repairs, logging tickets and dealing with service providerAssisting
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Viadex LtdCape Town Region
Accountabilities Logging and progressing support tickets (incidents & changes) through our MSP systems
Provide remote 3 rd line technical IT support for tickets escalated. Troubleshoot and resolve hardware and
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Abdul Global RecrutersKloof Street
of the 1 year contract. Air ticket: Free 2 ways economy class Air ticket will be provided by Employer
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