helpdesk staff and other delivery teams to solve tickets Conduct site visits where necessary and solve problems implementation and follow up on all outstanding tickets If necessary due to poor performance, conduct lab
helpdesk staff and other delivery teams to solve tickets Conduct site visits where necessary and solve problems implementation and follow up on all outstanding tickets If necessary due to poor performance, conduct lab
queries timeously and accurately.
that technical or operational issues on a service ticket are escalated efficiently. Ability to research that technical or operational issues on a service ticket are escalated efficiently. Ability to research
MS NDES - Network Device Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows MS NDES - Network Device Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows
MS NDES - Network Device Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows MS NDES - Network Device Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows
Responsibilities:
analytical and reporting skills. Proficient in ticketing systems and relevant IT support software. Excellent
you an Owner's Engineer with experience in big-ticket infrastructure projects? If your project list includes