renewing, and rebuilding as per the maintenance tickets. Provide an ongoing and generic maintenance duties deficiencies reported through the maintenance tickets. Plumbing maintenance of bathrooms/classrooms/corridors of buildings and grounds as logged through the ticket. Qualifications: Grade 12 or N-4 Technical qualification
renewing, and rebuilding as per the maintenance tickets. Provide an ongoing and generic maintenance duties deficiencies reported through the maintenance tickets. Plumbing maintenance of bathrooms/classrooms/corridors of buildings and grounds as logged through the ticket. Qualifications: Grade 12 or N-4 Technical qualification
implement long-term improvements, reduce problem tickets, and enhance daily IT operations.
management)
· Resolve incident tickets
· Analyze and resolve problem tickets
· Any additional responsibilities
implement long-term improvements, reduce problem tickets, and enhance daily IT operations.
within the company of emergencies
support, troubleshoot system issues, and handle tickets within defined SLAs
- Collaborate with clients
- Provide post-go-live support and handle tickets and tasks within defined SLAs.
- Participate
according to Manage Engine tickets assigned by the ODM Help Desk· Ensure tickets assigned to you are accurate
closing of Production Support tickets (Incidents & Problems tickets) within defined SLAs (Service