seeking a Senior Support Engineer. The role is shift-based + weekends and involves supporting business infrastructure
PURPOSE The VIP Support Engineer (is the first point of contact for VIP's in request of support via Telephone/email Telephone/email or Automation. The VIP Support Engineer will proactively check the health status of VIP hardware while providing the highest customer service. The engineer answers incoming calls, tracks all information request in a timely fashion. The engineer provides desktop support, such as password or account related (3G), monitoring and tracking of all systems. The engineer will also play a key role in escalating unresolved
a Junior Support Engineer to join their technical support team. The Junior Support Engineer will assist weekends. Responsibilities: Provide technical support and troubleshooting assistance to customers via technical issues Collaborate with senior support engineers and cross-functional teams to escalate and teams, including Senior Support Engineers, Principal Engineers, Network Engineers and Administration to
seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via ticketing system Mentor and coach junior support engineers, providing guidance, training and knowledge performance Perform post-resolution follow-ups to support requests Reinforce SLAs to manage end-user expectations teams, including Senior Support Engineers, Principal Engineers, Network Engineers and Administration to
Field Support Engineer to join our team and provide on-site technical support and assistance assistance to clients or customers. As a Field Support Engineer, you'll play a crucial role in ensuring clients receive timely and effective technical support, thereby contributing to the overall success of resolved remotely is redirected back to the remote support team.
further! Begin as a Support Engineer and ascend the ladder to become a Project Engineer, charting your own />
seeking a Technical Support Engineer to join their team. As a Technical Support Engineer, you'll be responsible responsible for providing support and maintenance, fault-finding, and system maintenance, ensuring the smooth networks. Key Responsibilities: Provide technical support and maintenance for systems and networks. Conduct maintenance, including servers reboot and network maintenance. Log in to servers and routers to diagnose reliability and security. Provide exceptional customer support, addressing queries and issues efficiently. Demonstrate
detail-oriented IT Support Engineer with 3 years of experience in providing top-notch technical support to clients network issues. Strong understanding of Microsoft Windows, Server, and Mobile operating systems. Excellent administering user accounts. Responding to users IT support requests within agreed SLA's/turnaround times. problem through to resolution. Providing technical support on-site or via remote-access systems as may be that an asset register is maintained. Maintain the Server room environment both operationally and physically
a talented Support Engineer to be a key part of their team. In this role, you'll support the Sales Staff work, and oversee the technical management of contracts. Your expertise will contribute to optimized manufacturing standards Tendering Process (Engineering Aspects Only) Assist Project Engineers/Administrators in reviewing minimize manufacturing/service costs and sub-contracting. Assess manufacturing ability to meet customer information is obtained from customers. Assist Project Engineers/Administrators in tender and order reviews, and
Seeking an experienced Senior IT Support Engineer for a full time on-site position based in Sandton. Duties & Responsibilities: Support a multinational customers network in South Africa and 3 branches Remote technical support for 3 branches in Africa Windows Support, Full Networking Support, FortiGate Firewall manage a junior engineer and train the engineer as well. Strong knowledge on Microsoft product range Hardware Hardware Support Will be required from time to time to do after hours support for the customers general