will play a pivotal role in analyzing business needs, identifying opportunities for improvement, and transport system projects, including testing and training activities. Monitor and evaluate the performance standards. Provide ongoing support and analysis to optimize the use of transport systems. Experience & Industrial Engineering. Minimum of 5 years of experience in a Business Analyst role, preferably in the
cause analysis and effective resolution and / or providing concise reporting.
Internal change for repeated requests or issues.
Provide support functions for the Back-Office environment Service
Provide after-hours support according to a standby schedule.
Provide resolution customers.
Prepare and conduct customer training as requested.
Adherence to SLA understand and respond to organizational and team needs.
Customer Focus
Building
quality while troubleshooting and resolving errors as need be. Communicating process successes and failures ensure that the migration project stays on track. Providing customer support, resolving customer queries, functionalities on the system. Providing data clarification and training to onboarding customers. Skills: tight timeframes. Qualifications and experience requirements: Experience in data analysis and processing will Outlook, and PowerPoint. Financial/accounting experience or background will be advantageous. Good general
quality while troubleshooting and resolving errors as need be. Communicating process successes and failures ensure that the migration project stays on track. Providing customer support, resolving customer queries, functionalities on the system. Providing data clarification and training to onboarding customers. Skills: tight timeframes. Qualifications and experience requirements: Experience in data analysis and processing will Outlook, and PowerPoint. Financial/accounting experience or background will be advantageous. Good general
internal training sessions. • Design and deliver new employee onboarding programs. • Develop training materials from stakeholders to improve documentation and training resources. • Stay abreast of industry best practices dissemination and apply these to internal processes. • Provide subject matter expertise on their software platform field or equivalent practical experience. • Minimum of 5 years' experience in a content/knowledge management management role with experience in a SaaS environment • Demonstrated experience in technical writing, documentation
a suitable Degree/Diploma with 10 years' work experience in a technical hands-on administrative or engineering Security policies to guide your team's actions. Provide training to your staff to improve their understanding evaluate security products to ensure they meet needs. Build firewalls to protect network infrastructures using security solutions such as IAM and DLP. Providing support and guidance to entities for installing Relevant Degree or Diploma. Experience/Skills – At least 10 years' experience in a technical hands-on administrative
Desk Team Leader to lead and inspire our team in providing exceptional technical support to our internal high-quality service Team Leadership and Development: Provide strong leadership and direction to the service through coaching, mentoring, and identifying training needs. Address performance issues and implement corrective Mimosa, Cambium) Experience with Mikrotik,as a routing platform, is a requirement Experience with support preferable freshdesk Skills and Experience: Minimum 3-5 years of experience in a technical support or service
Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services dedicated to transforming the payment landscape by providing a risk-free and empowering payment solution. Their latest tech with ample opportunity for additional training and growth in a flexible environment. What you innovations to drive progress and success. What you need: Tertiary degree in Computer Science, Engineering Engineer) are a plus. Proven DevOps Engineer experience with focus on AWS cloud services. Strong knowledge
dynamic and passionate Business Analyst with experience in automation of business processes to join their be at the heart of understanding business change needs, assessing their impact, and capturing requirements requirements, operational procedures, issues, input/output needs, and system access levels Serve as a bridge between ensure that the system design aligns with user needs Keep track of and thoroughly document functional procedures for permanent records and training purposes Skills & Experience: Degree B Eng (Industrial) Diploma
be at the heart of understanding business change needs, assessing their impact, and capturing requirements requirements, operational procedures, issues, input/output needs, and system access levels Serve as a bridge between ensure that the system design aligns with user needs Keep track of and thoroughly document functional procedures for permanent records and training purposes Skills & Experience: Degree B Eng (Industrial) Diploma Diploma or experience in software development (advantageous) Minimum 4 years' experience in business