Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance years in a 2IC or team leader role within a large contact centre Excellent interpersonal communication skills customer service orientated Computer literate in MS Office and SAP
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder
seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the To verify and update if necessary all personal contact information for clients including the Medical Aid initial probation period of 3 months will be in office and the position may become hybrid depending on probation and training will be done within our Client Contact Centre for all successful candidates. The successful their probation and training within the Client Contact Centre and may only be transferred to the Claims
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients CONDENSED LIST OF DUTIES : Handle tele
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Position Available: Inbound Client Contact Centre and Correspondence Administrator
Dynamic Afrikaans and Engish speaking MALE for this exciting position To assist the Management in formulating Regional short and long range Sales and Distribution objectives, policies and strategies To enhance the public image and prestige of the company wherever appropriate by maintaining professio
ESSENTIAL SKILLS REQUIREMENTS:
- In-depth Process & Accounting Knowledge.
- Change & Project Management expertise.
- Excellent communication skills.
- Ability to influence and engage effectively.
- Strong business acumen.
- Prior experience in f
Durban North is looking for a skilled and experienced HR Manager. Duties include but not limited to the following: Compile monthly management reports as required for HR and IR, along with H&S. Ensure that active performance is responsive. Develop, update, and implement all HR and IR policies and procedures. Manage the Payroll experience requirements: Completed Degree HR /IR qualification. 10 years HR / IR management experience Must have and people skills Must be able to lead and manage a HR Team Must have strong personality, no-nonsense approach
team of people in execution of daily HR tasks, with specific HR fundamentals, talent acquisition, process
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• HR Fundamentals: Support the delivery of HR programs and activities
and involvement at all levels.
• High level HR administration, analytics and reporting.
• Ensure
Ensure the quality, delivery and responsiveness of the HR department.
• Talent Acquisition: Recruitment
• HR Administration:
• Tracking and reporting on HR measurable/Balanced
employ an HR Manager at Senior Level. Prime Responsibilities include: Provide guidance with HR policies policies and procedures HR related Operations Recruitment and retention People Management Performance Management Learning and growth Occupational Health and Safety HR related Compliance Risk Management Skills Development years' proven work experience as HR Manager 3-5 years' experience as HR Manager in a company with at least advantageous Skills required: Knowledge of all HR related functions HR metric skills – (headcount, turnover, diversity