Minimum of 2 years experience in the call centre/customer care environment.
- Experience in an insurance
Attributes:
Provide Network and Telephone Support
software
of Business Operations, Dealer Management and Customer Management
industry since 2014, is known for exceptional service. Join us to grow in the mining sector!
customer satisfaction.
Reference: NES018358-KOE-1 Exciting Field Service Technician Role in Centurion Are you a skilled Millwright industry since 2014, is known for exceptional service. Join us to grow in the mining sector Education: equipment reliability and customer satisfaction. Plan and execute service work, maintaining tools and and equipment. Propose improvements to enhance customer products/equipment/processes. Support sales teams teams with technical expertise. Resolve customer and team challenges with problem-solving skills. Achieve
qualification is a prerequisite
are currently seeking a dynamic and experienced Customer Care Team Leader to join our team at the Centurion this role, you will be responsible for managing customer queries and escalations, ensuring smooth operations managing team members effectively. Customer Service: Handling customer complaints and queries professionally with customers. Develop and implement customer service policies and procedures Monitor customer service Resolve customer complaints and inquiries in a timely and efficient manner Analyse customer service trends