Minimum of 2 years experience in the call centre/customer care environment.
- Experience in an insurance
of Business Operations, Dealer Management and Customer Management
qualification is a prerequisite
are currently seeking a dynamic and experienced Customer Care Team Leader to join our team at the Centurion this role, you will be responsible for managing customer queries and escalations, ensuring smooth operations managing team members effectively. Customer Service: Handling customer complaints and queries professionally with customers. Develop and implement customer service policies and procedures Monitor customer service Resolve customer complaints and inquiries in a timely and efficient manner Analyse customer service trends
looking for a candidate with extensive in-bound and customer relations call centre experience to join their qualification is a prerequisite Any relevant Customer Service Experience will be an advantage Excellent
address and implement improvements on client service given
extensive range and outstanding quality products and service We offer delicious fresh meat, along with the best delivery vehicles, we truly cater to any type of customer. From households, hunters, and restaurants to hemisphere to supply our different outlets and customers with a wide range of biltong and meat products which will include inventory management and customer service. They will be comfortable in providing support running costs, disciplinary measures, etc. Customer relations, services, orders, complaints, feedback, etc.
extensive range and outstanding quality products and service We offer delicious fresh meat, along with the best delivery vehicles, we truly cater to any type of customer. From households, hunters, and restaurants to hemisphere to supply our different outlets and customers with a wide range of biltong and meat products which will include inventory management and customer service. They will be comfortable in providing support running costs, disciplinary measures, etc. Customer relations, services, orders, complaints, feedback, etc.
Active listening skills. Networking skills. Customer service. Competencies: Multi-Tasking. Attention to the branch's customer base (on a regular basis) to receive feedback on the customer service received. Please
Active listening skills. Networking skills. Customer service. Competencies: Multi-Tasking. Attention to the branch's customer base (on a regular basis) to receive feedback on the customer service received. Please