REPAIR/SERVICE (PRIMARY DUTIES) 1. Processes all service/repair quotations. 2. Generates all service/repair invoices. 3. Maintains Goldmine with respect to all servicing and repairs. 4. Maintains Equipment Parts Pricing necessary. 5. Update servicing reports for Nuts & Bolts 6. Preparing the monthly servicing quotation reports in reference to Job cards & invoicing to customers and ensuring the relevant sales rep is included Issuing of installation/commissioning/servicing certificates to customers 9. Captures and reconciles the Medical
REPAIR/SERVICE (PRIMARY DUTIES) 1. Processes all service/repair quotations. 2. Generates all service/repair invoices. 3. Maintains Goldmine with respect to all servicing and repairs. 4. Maintains Equipment Parts Pricing necessary. 5. Update servicing reports for Nuts & Bolts 6. Preparing the monthly servicing quotation reports in reference to Job cards & invoicing to customers and ensuring the relevant sales rep is included Issuing of installation/commissioning/servicing certificates to customers 9. Captures and reconciles the Medical
processes within the department, and providing customer and supplier care via e-mail, social-media, inbound document requirements Eagerness to learn about our services and clients, policies and processes Communicate first line support service via the service desk by logging incidents and service requests received telephonically and nontechnical queries/issues Responding to customers questions and requests for assistance via email Assisting with development of resources to enhance customer experience (scriptwriting, recording “how to videos”
JOB PURPOSE Servicing of customers and business partners through handling administration of all vehicles and making it easily accessible to our internal customers. Operations Management and Compliance Carry out conduct. Client & Customer Management (External) Respond professionally to customer complaints and queries queries within agreed timeframes to ensure customer satisfaction and retention in all interactions, striving achieve first contact resolution. Client & Customer Management (Internal) Help manage internal client
workshop operations & administration (WIP), customer service, asset management, recoveries & warranty
stunning array of wedding gowns, accessories, and services tailored to meet the dreams of every bride-to-be them to the studio and providing exceptional customer service. Administrative Support: Handle incoming calls genuine passion for providing exceptional customer service. Strong organizational skills with the ability
stunning array of wedding gowns, accessories, and services tailored to meet the dreams of every bride-to-be them to the studio and providing exceptional customer service. Administrative Support: Handle incoming calls genuine passion for providing exceptional customer service. Strong organizational skills with the ability
supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are 24 hour contact centre is available to serve customers and process insurance claims. PG Glass fit only business risks. Customer Satisfaction: Foster a culture of service excellence by analyzing customer feedback guiding the resolution of complaints to enhance customer satisfaction scores (NPS). Health, Safety &
required from time to time. 2. Customer Interaction: - Ensure customers are received in a friendly and and welcoming manor. - Offer refreshments to customers. 3. Shared Reception Duties: - Backup for reception processes to ensure adherence to ISO compliance and customer satisfaction KNOWLEDGE, QUALIFICATIONS AND SKILLS office administration experience • Must be Customer Service Orientated. • Ability to communicate with
required from time to time. 2. Customer Interaction: - Ensure customers are received in a friendly and and welcoming manor. - Offer refreshments to customers. 3. Shared Reception Duties: - Backup for reception processes to ensure adherence to ISO compliance and customer satisfaction KNOWLEDGE, QUALIFICATIONS AND SKILLS office administration experience • Must be Customer Service Orientated. • Ability to communicate with