skills. Lead, coach, and motivate a team of Contact Centre agents to deliver departmental KPI's, targets and Qualifications: Grade 12 with Mathematics and Accounting Call Centre qualification is an advantage. Credit Management administrative support 2 Years Operational contact centre enviroment Knowledge and Skills: Listening skills
affairs If you are ready to embark on this noble quest and shape the destiny of finance in the realm, I
ties:
Call allocated customers daily as per call cycle.
Handle incoming sales or general calls.
Provide support to Sales Representatives by assisting clients or departments.
Assist the Call Centre Supervisor when required.
Assist
clients via an inbound line and provide responses to general inquiries. Answer incoming calls and promptly and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated
clients via an inbound line and provide responses to general inquiries. Answer incoming calls and promptly and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated
Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent
Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent
Operations Managers to be based between the Contact Centre at the Head Office in Claremont as well as in stores self-storage industry. Call centre experience and/or the potential to build and manage a call centre team. We offer
Operations Managers to be based between the Contact Centre at the Head Office in Claremont as well as in stores self-storage industry. Call centre experience and/or the potential to build and manage a call centre team. We offer
Our Team of Call Centre Sales Agents! ð
Were not just about making calls; were about making
qualification.