Technical knowledge of IT hardware components and repair thereof Technical knowledge and experience of software
build rapport and trust with prospective clients. Phone, text, email and personally communicate well with
build rapport and trust with prospective clients. Phone, text, email and personally communicate well with
managers and CEO. Manage internal customer mobile phones (Apple) and manage service provider as well with
emails and other communications
checks of the warehouse area and perform clean up or repair duties when needed.
solutions that meet the needs of the user/business. Repairing hardware malfunctions, software issues, and networking
quickly assess and resolve issues during a user's phone call. Analyse and gather information about software
letters, emails and other communications Answer phone calls and emails and take messages Act as a liaison
letters, emails and other communications Answer phone calls and emails and take messages Act as a liaison