Hardware Installation, Remote Troubleshooting, Remote support experience All Elements of day-to-day operations
Hardware Installation, Remote Troubleshooting, Remote support experience All Elements of day-to-day operations
ware Installation, Remote Troubleshooting, Remote support experience
1st to 3rdline support via email, phone, and remote support to our clients based in the UK, SA, Europe Training, Compliance requirements.
progress reports and to discuss product features Remote support on array of hardware & support systems
and SRS system within the agreed SLA Provide remote support to end users (Including WFH users) Managing
hardware for distribution to users
English
help desk software, ticketing systems, and remote support tools; Excellent problem-solving skills and
Tier 2: Desktop support, Application reloads, remote support, Laptop and desktop setups and scheduled maintenance