escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key
escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key
communication skills Provide excellent customer services Excellent verbal skills in English and Afrikaans
Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer
Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer
Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer
Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer
onboarding documentation, including contracts, service agreements, and any necessary forms Clearly outline resources to familiarize the client with your products/services Provide guidance on how to utilize your offerings
onboarding documentation, including contracts, service agreements, and any necessary forms Clearly outline resources to familiarize the client with your products/services Provide guidance on how to utilize your offerings
Purpose To provide quality and efficient service to our clients leading, managing, developing and motivating methods to improve team operations, efficiency and service to customers and clients. Provide statistical and Skills; defining performance standards and meeting service levels; manage resources; good time management consequences of deviations to client relations / service agreements Experience, Knowledge and Qualifications