daily monitoring and resolution of IT Service Management (ITSM) VIP and end-user support requests, as Daily monitoring and resolution of IT Service Management (ITSM) VIP and end-user support requests. Verification ITIL processes (Incident, Change, and Problem management). Experience with VIP and End-user support. Experience Directory/Azure Active Directory. Exposure to device management (SCCM, Workspace One, Microsoft Intune, etc.) Experience in Windows Client OS, GPO, and patch management. Experience with cloud technologies and cloud
Leave Administration: Manage leave processes on the HR system, ensuring adherence training sessions.
Data Management and Reporting: Gather data, generate monthly submission to the Regional HR Manager and relevant Business Manager.
Disciplinary ng>Student and Registrar Recruitment: Manage the recruitment process for students and registrars requirements.
Documentation Management: Administer new engagement packs and
Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk.
Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk.
Bachelor's degree in Quality Management or Advanced Diploma in Quality Management or NFQ 6 in Built Environment have a certificates of ISO 9001:2015 Quality Management System. Implementation of QMS and Internal Auditing
Pretoria is recruiting for Business Analyst – Test Management (Expert) to join their team. Assists in establishing implementation and steering of overall test management strategy from a business perspective across all automated test cases as much as possible. Day-to-day management of testing team and their testing activities testing progress meetings / calls and actively manages the resolution of identified defects and other Extensive experience in planning, execution, and management of end-to-end test lifecycles across all test
Bring your expertise in process knowledge, change management, and communication skills to make an impact in Statement Processing, Bank Account Management, In House Bank and Cash Management, Payment Optimization, and Payment Payment XML Formats. Change Management: Proven ability to manage and drive change within an organization
proposed system solution to IT Project Manager / Leader and User Management or System owner
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proposed system solution to IT Project Manager / Leader and User Management or System owner
successful candidate will report to the Human Resource Manager. Purpose of the Position The intention is to give communication and presentation skills; Effective time management; Ability to multi-task and perform under pressure
Payroll Administration: