flexible to work overtime, do standby duty and do call
Key ervise and orientate junior staff members and students
keeping records and submitting spreadsheets for all student charges; reconciling charge queries Responsible music library, department supplies Log maintenance calls and general building upkeep Process supplier invoices
keeping records and submitting spreadsheets for all student charges; reconciling charge queries Responsible music library, department supplies Log maintenance calls and general building upkeep Process supplier invoices
keeping records and submitting spreadsheets for all student charges; reconciling charge queries
Responsible
library, department supplies
Log maintenance calls and general building upkeep
Process supplier
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
PERFORMANCE AREAS Support Ignite in-house contact centres in organising people resources and monitoring daily fitness industry Formal or informal training in a call center environment Fluent in both written and verbal Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to workforce planning tools nationally to support in-house call center operations. Build and lead the teams that
and equipment. Monitor student work placements. Report and account for student performance. Record and summative assessments and practical tasks. Manage student attendance and documents. Record and report learners'
equipment.
Monitor student work placements.
Report and account for student performance.
Record assessments and practical tasks.
Manage student attendance and documents.
Record and report
are complied with consistently Manage all cost centres and coordinate the movement of Products and information information flow from and to different cost centres Storage Management Stock Management Monitor daily orders practices of ERP system. Drivers license and own car On call 24/7 Please note only shortlisted candidates will