network of Independent Financial Advisors via the telephone and email. Liaise with internal and external vendors
perform periodic telephonic duty on the technical service desk, providing second line telephonic support to
Responsibilities:
Other Requirements:
our valued external customer base. Remote IT Telephone Support for customers Remote assistance covering (optional) Other Requirements: Previous IT remote telephone support experience Fluency in English is mandatory
and Telephone Support
- Replace faulty devices.
- Provide 1st line support of telephone infrastructure
Network and Telephone Support - Replace faulty devices. - Provide 1st line support of telephone infrastructure
and Power Query related reports while providing telephonic and e-mail support internally and to clients Excel and Power Query related reports. Provide telephonic and e-mail support internally and to clients
management is done by Senior Agent(s). Address limited number of escalations. Process stale claims as per the opportunities i.e. staff, stationery & printing, telephones, processes Leadership -Performance management
Manager Software
Radius Manager Software Basic internet support and telephonic troubleshooting skills Fluency in English &