working in an IT environment, which includes using a ticket system.
locally and internationally. Key Responsibilities: Examine internal IT controls, evaluate the design and operational
and manage your work record via regular time and ticket/ task time entries. Provide guidance and training
Go-live support and troubleshooting
- Handle tickets and tasks within defined SLAs
- Raise Change
challenges for clients in the form of assigned support tickets, service requests or projects, Install, implement
and integration deployments Logging and tracking tickets to external support Troubleshooting deployments
applying SAP Notes
and applying SAP Notes Logging and managing SAP tickets / calls Strong knowledge of SAP systems and modules
and applying SAP Notes Logging and managing SAP tickets / calls Strong knowledge of SAP systems and modules
and applying SAP Notes Logging and managing SAP tickets / calls Strong knowledge of SAP systems and modules