at all levels, including reservations, fares, ticketing, re-issues, refunds for all routing complexities understanding of country emulation and local partner ticketing abilities. Fulfil a generalist role within the charged at time of ticketing including invoicing and referral bookings. No tickets to be on the un-invoiced un-invoiced ticket list. Ability to benchmark accurately, as per client requirements. Ability to document
Plan tickets for teams every day (project management) Manage numerous teams and track daily tickets Manage Oversee that teams have completed summaries Close tickets Vehicle management (rentals, inspections etc.)
including site monitoring, corrective intervention tickets and Tier 2 network operations support requirements Responsible for handling corrective intervention tickets, diagnosing network problems, and implementing and skills in handling corrective intervention tickets promptly to address network disruptions. Ability
years' Banking experience
safe and successful. Following up on incident tickets to make long term improvement. Actively making making suggestions to reduce the number of problem tickets. Proactive improvements in daily IT operations.
including site monitoring, corrective intervention tickets and Tier 2 network operations support requirements accountability for handling corrective intervention tickets, diagnosing network problems, and implementing
and Kafka environment Following up on incident tickets to make long term improvement The team operates
delivery
infrastructure monitoring and reporting.