As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall suc
Minimum Requirements: •Matric or equivalent qualification •High level of computer literacy – MS Office •Minimum of 2 years working experience in Freight Forwarding (Air, Ocean & Road) •Analytical and love problem solving •Exceptional communication skills (written and verbal) •Abili
Structured Effective time management Excellent communication and telephone skills Computer literacy -
Structured Effective time management Excellent communication and telephone skills Computer literacy -
Duties:
· Manage EMS, Auto & Home Service Providers
· Extend and enhance the panel of service providers.
· Negotiate and manage rates/outcomes with service providers.
· Advise management on related processes, procedures and protocols.
work required Strong time management, organizational and decision making skills. Customer orientated
work required Strong time management, organizational and decision making skills. Customer orientated
both verbal and written Good time management and organisation skills Problem solving skills with the
both verbal and written Good time management and organisation skills Problem solving skills with the
both verbal and written Good time management and organisation skills Problem solving skills with the