motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible our call centre, ensuring that agents meet performance targets, providing coaching and training to improve >
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
Requirements: Experience not essential, as full training will be provided Excellent communication skills extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:
currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville
Key Responsibilities:
- Conduct outbound calls to customers to promote products and services
Call Centre environment, receiving inbound calls
- High energy levels
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high touchpoint.
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and Drive the operating rhythm by providing daily direction and communication to agents to ensure that daily and conduct regular quality assurance checks of call and ensure processes and procedures are adhered work problems providing appropriate coaching, direction and resolution Respond appropriately to daily rhythm. Ensure employees have access to appropriate training and other resources to perform their jobs. Provide
be part of the Leadership team, and will report directly to the Client Service Manager. The candidate must Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous and presentations Excellent communication and training skills High attention to detail with the ability
be part of the Leadership team, and will report directly to the Client Service Manager. The candidate must Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous and presentations Excellent communication and training skills High attention to detail with the ability