join their Management Team as a Digital Manager and oversee all digital projects and
and accounts.
Role Overview:
You'll be responsible for ensuring customer
delivering top-notch digital experiences and aligning with the Customer Experience (CX) team on product
Areas of Focus:
Account Management:
and execute account plans to achieve sales targets for the designated portfolio of accounts.Dealer
Dealer Relationship Management:
Performance Management:
As the Customer Experience Manager for our Logistics Control Center, you will play a pivotal role in in ensuring a seamless and positive experience for our 5500 motorbike delivery drivers. Reporting to the the Head of Customer Experience, you will collaborate closely with Team Leads and logistics controllers controllers to address operational challenges, manage incidents effectively, and drive continuous improvement focus will be on enhancing the overall customer experience by maintaining a high level of service quality
Reference: CAW005972-NT-1 Digital Manager - Johannesburg North, Gauteng Our client is looking for a dynamic join their Management Team as a Digital Manager and oversee all digital projects and accounts. Role Overview: delivering top-notch digital experiences and aligning with the Customer Experience (CX) team on product practices and customer needs. Key Areas of Focus: Account Management: Collaborate closely with sales and technical technical teams to enhance customer experiences. Serve as an escalation point for critical client issues
client is seeking a Digital Community Manager who will be responsible for managing our client's online with users (Customers),Website maintenance and management and building relationships that foster loyalty s:
Develop and execute digital community engagement plans that align with organisational strategic direction.
Manage social media accounts and other digital channels to drive engagement rankings.
Website Maintenance and Management. This is foundational to the role, ensuring the
looking for: An experienced Digital Marketing Manager to join our dynamic team.
What do:
The Digital Marketing Manager will play a crucial role in developing and executing of digital marketing engagement across various digital platforms.
and execute comprehensive digital strategies
- Assess clients' digital channels and stakeholder
innovate tailored digital products and solutions
- Oversee digital project management and resource allocation
digital platforms and trends
- Excellent communication and project management skills
**Qualifications:**
- Relevant digital tertiary qualification
- Proficiency in Microsoft
Windows/Mac OS, HTML/CSS/CMS/WordPress
- Experience with UX/UI, web design, and Adobe Creative Cloud
Purpose of the role: Seeking a Digital Designer to create and manage digital assets for various platforms involves transforming creative ideas into engaging digital content that meets business objectives and user needs. Required Qualifications & Preferred Experience: Marketing degree or similar. Proficiency in 2 years in digital marketing, preferably in retail. Experience with key/corporate accounts. Exceptional Graphic Design | User Interface (UI) Design | User Experience (UX) Design | Interactive Design | Collaboration
and execute account plans to achieve sales targets for the designated portfolio of accounts. Dealer Relationship Relationship Management: • Build and maintain strong relationships with dealers • Provide feedback and meaningful intelligence for submission to the Sales Manager. • Monitor dealer performance and report on achievements achievements and areas for improvement. Performance Management: • Report on the performance of the dealer network achievements and areas for improvement. • Actively manage dealer performance, providing guidance and support
and above what the customer requires. Receive, Manage and escalate Customer complaints related to the English and Afrikaans • Previous sales or clerical experience would be an advantage • Basic computer skills skills with proficiency in MS Office • Previous experience in Syspro will be an advantage Should you not receive