support services. We are looking for experienced Contact Centre Trainers with experience in training staff Qualifications to jobsintellibpo.com Please put “ Contact Centre Trainer” in the Subject Line. Basic Salary:
join our team at Intellibpo. As a leader in our contact center operations, you will play a vital role in Responsibilities: Lead and oversee daily operations of the contact center, ensuring adherence to service level agreements improvement, innovation and best practices within the contact center environment. Provide leadership and mentorship management and operations leadership within a contact center environment. Strong analytical skills with leadership and performance management. Proficiency in contact center technologies and workforce management tools