As a Contact Department Agent, you will be the first point of contact for our customers, providing support Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit
updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
successful candidate will conduct outbound sales calls, present products and services effectively, and must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
successful candidate will conduct outbound sales calls, present products and services effectively, and must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct underperforming agents. Conduct quality assessments. Manage debtor engagement escalations. Achieve call centre performance programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Understanding the call centre metrics and consistently achieving minimum metrics. Capturing and recording recording sales call details 100% in the CRM system. Can plan and deliver oral communications that make an impact customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming Administration R 4500 comm and incentives. The post Call Centre Agents appeared first on freerecruit.co.za .