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REQUIREMENTS:
broken processes that can affect the customer experience or operation and make suggestions for improv written and verbal communication skills
Requirements:
Call Centre Team Leader, Illovo - Johannesburg
Market
ponsible for managing the call centre sales team who process Inbound calls.
Help the team to achieve division.
Requirements:
1-3 years of experience in a similar role
Previous
/>Previous experience managing call centre staff
Call Centre Knowledge, Good admin skills
recruits, selects, assesses and appoint sales and admin staff
Manage and development departmental staff
i>Daily tasks will involve calling potential customers via outbound calls.
Experience and Qualifications:
Package
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring information
Must have experience within the Tele-sales environment
Experience & Competencies:
inbound and outbound experience
Good reading abilities as some roles require scripted questions
Applying customer service/care principles to all calls
Working with People
Ability to learn information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry, have
Job Requirements
Matric Certificate
At least 18 months of outbound call centre experience
sales ability
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OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
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Working
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client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible and outbound calls relating to legal collections, ensuring a positive customer experience while successfully growing company. - Handle inbound and outbound calls from customers regarding their outstanding debts company guidelines and legal and regulatory requirements - Update customer information and legal documentation trends and regulations - Matric - Previous experience in a call center environment, preferably in legal
Responsibilities: Daily tasks will involve calling potential customers via outbound calls. Guiding clients towards a purchase with your persuasive charm. Cold Calling. Experience and Qualifications: South African ID. Matric Matric certificate. Previous Sales or Retail experience would be advantageous. Package and Remuneration: