Gr 12 2 years Previous call centre sales experience Proven track record in sales Excellent communication Able to work in Mokopane (limpopo) The post Call Centre appeared first on freerecruit.co.za .
Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience to join Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing strategies Required to meet with stakeholders within the business to draw up SLAs for services required to enable Head Of Operations Map and continuously review call centre and operational processes to identify untapped in- and outbound call centre sales, customer service and staff management experience MS Office skills
Exhilarate, a dynamic and leading outbound sales call centre in Amanzimtoti, Durban, is searching for passionate Engage with potential clients through outbound calls. - Present and sell insurance products with professionalism Provide exceptional customer service and support. Experience & Qualifications: - Must possess a Matric attitude and a strong desire to succeed. - Prior experience in selling insurance will fast-track your application
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions an experienced Call Centre Manager with Inbound, Outbound and Customer Service experience. This position Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction Will be required to meet with stakeholders within the business to draw up SLAs for services required to enable Executive for growth Map and continuously review call centre and operational processes to identify untapped
Minimum requirements:
within Testing, Inspection and Certification. The call centre agent will support the business developer by to respond All calls are to start in English unless there is a valid reason why the call started in a different Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate
within Testing, Inspection and Certification. The call centre agent will support the business developer by to respond All calls are to start in English unless there is a valid reason why the call started in a different Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit operations, contributing to a positive customer experience and the overall success of the support team. co-ordination Matric 7 - 15yrs experience in a similar role Experience in the Telecoms industry Able to
extensive in-bound and customer relations call centre experience to join their team. Must be fluent in English all enquiries received internally and externally Required to work after hours / weekends when necessary contribution is needed to achieve the common objective Requirements: Grade 12 qualification is a prerequisite Any relevant Customer Service Experience will be an advantage Supervisor experience will be an advantage Excellent