Minimum of 4 years of practical experience in IT Support
* Valid driver's license is a mandatory
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* Provide first level technical support to end users, ensuring prompt issue resolution
support IT support
* Troublshoot and resolve hardware,
To provide administrative support to the Sales representatives (advances) in respect of finance deals entities once received from Sales Other •Capturing of Advances fees on the banks Sharepoint site •Dealer / Supplier Degree or Relevant Diploma will be an advantage •Advanced Computer skills PREFERRED EXPERIENCE •2 years
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client is a leading service provider in IT and tech support industry, dedicated to providing exceptional service to grow, they are looking for a skilled IT Support Technician to join their dynamic team. They are seeking customer-focused IT Support Technician to provide technical assistance and support to their clients. The user experience. Provide first-line technical support to clients via phone, email, and in-person. Troubleshoot meetings and presentations. Maintain documentation of support activities, IT assets, and procedures. Collaborate
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individual to join our IT team as a Junior IT Technician / Tech Support. The ideal candidate will have a passion field. This role will involve providing technical support to employees, troubleshooting and resolving IT Responsibilities: Provide first-line technical support to employees via phone, email, or in person. Troubleshoot and initiatives as required. Document and track support requests and resolutions. Provide training and least 2 - 3 years of previous experience in IT support. Must be in procession of a valid driver's license
meetings
- Coordinate external contractors
- Support and consult license suppliers (logs, test, new
meetings
- Coordinate external contractors
- Support and consulting license supplier (logs, test, new
solutions to improve the support of (new) business processes
- Support the functional team with
Business analysis / understanding templates
- Support go-live preparations
- Assure quality of design
- Go-live preparation and post Go-live support
- Interaction with clients through meetings
troubleshooting issues for the system and providing support
- Executing the required changes through configuration
Support calls
- Raising Change Requests (CRs) and
management.
- Support with month-end processes.
- User support.
- Support SAP Analytics Cloud
Post go-live support.
- General Operations support.
- End-to-end testing support.