Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold
cultural fit for The Royal Portfolio.
South African citizenship is advantageous. A valid work permit essential if you are not in possession of a South African ID document.
Please note it is a condition
within group standards.
food, within group standards. Passion for South African flavours, yet understanding international food
food, within group standards. Passion for South African flavours, yet understanding international food
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay enhance their experience.Concierge Services:
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving Qualifications: Proven experience in a guest service or hospitality role, preferably in a luxury setting