Call Centre Agents, Umhlanga, North Suburbs. Company Name: Clearcom Pty Ltd. Call centre agents required
Responsibilities:
We are a leading Contact Centre with numerous campaigns, each with unique requirements and standards the role of Agent Profiling Specialist. This role is pivotal in creating and refining agent profiles for practical recruitment strategies. Agent Profiling: Develop comprehensive agent profiles for each campaign, for candidate selection based on the developed agent profiles. Utilize psychometric assessment tools analyses of each intake per campaign to evaluate agent performance on the floor. Use performance data to
Customer Support Agent, Umhlanga, North Suburbs. Company Name: Recharger Prepaid Meters. Recharger is engage with clients on general queries and support. Document administration with client assistance on information. Ad-hoc administration duties to manage client queries and provide support via various communication
Careerbox Umhlanga is looking customer service agents with previous Airport Operations experience to reservations and interacting with guests, travel agents and internal departments. Book individual and group experience: Ticketing Agent/ Check-In Agent Flight Attendant/ Cabin Crew member Reservations Agent Previous experience
Client in the Banking sector based in Umhlanga, KZN is currently seeking suitably qualified candidates
International Sales Agents
Our client a market-leading provider in the BPO BPO space is looking for International Sales Agents to join their growing international team to support to the contact centre operations in terms of taking calls, handling internal/external client queries gained within the last 12 months within a Call Centre environment
On-site Dis-Chem Pharmacy and Wellness Centre with in-house Nurse
Performance incentives
Discounted
are looking for a vibrant Quality Assurance (QA) Agent to join our team in Durban preferably with a minimum minimum of 1 year experience in a call centre environment. Design and implementation of QA scorecards for (including root cause), providing reporting at campaign, agent and work process levels, making recommendations years Quality Assurance experience withing a call centre environment. Familiar with data and root-cause independently. May be required to liaise directly with client. Excellent interpersonal & communication skills
We are a leading Contact Centre with numerous campaigns, each with unique requirements and standards the role of Agent Profiling Specialist. This role is pivotal in creating and refining agent profiles for practical recruitment strategies. Agent Profiling: Develop comprehensive agent profiles for each campaign, for candidate selection based on the developed agent profiles. Utilize psychometric assessment tools analyses of each intake per campaign to evaluate agent performance on the floor. Use performance data to
Client in the Banking sector based in Umhlanga, KZN is currently seeking suitably qualified candidates