passionate about delivering exceptional customer service and providing technical support? We're seeking
motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO
experience in an IT service desk environment
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
Job Description:
Respond to service requests and incidents reported via telephone,
Accurately log and track all incidents and service requests in the ticketing system.
Follow issues are resolved and service levels are maintained.
Monitor and manage service desk queues, ensuring year's experience
Must have experience with service desk ticketing systems and remote support tools
upselling additional services, resolving issues, providing extensive customer service to local and foreign
***THIS POSITION REQUIRES CUSTOMER FACING SALES EXPERIENCE***
We are looking for an enthusiastic and responsible person for a large, well established Car Rental Company. You will be responsible for bookings, upselling, extensive client liaison, administr
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers and passionate about customer service and working in a customer service industry
centre has openings for experienced Call Centre Agents.
Requirements:
Our client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The successful responsible for providing exceptional customer service and first-line technical support to clients, troubleshooting technical issues, setting passwords, and managing service requests through to resolution or escalation. If Apply Now Description Job Description: Respond to service requests and incidents reported via telephone, support. Accurately log and track all incidents and service requests in the ticketing system. Follow up with
motivated individuals to sell financial products and services. Our company gives you the opportunity to run Responsibilities – Upselling financial products and services – Building and maintain relationships with existing Criminal Record Student mentality Great customer service Entrepreneurial spirit Willing to travel Time management management Ability to work under pressure The post Field Agent appeared first on freerecruit.co.za .
skills:
• Good understanding of Financial Services Industry related legislation and regulation
• Understanding of sales processes and servicing industry
• Outbound Sales experience is required
• Undertake Outbound Tele-Sales
• Service inbound client queries, requests
• Administration