monitoring and observability (SLO, SLI, SLA) and alerting
the key performance indicators (KPIs) and provide alerts when any metric is out of the target
• Take
excess of
lunches or breaks)
• Provide alerts for atypical call volume (volume increase or decrease)
responsibilities will include assessing screening alerts, conducting due diligence investigations, and maintaining Responsibilities: Screening and Alert Review: Assess PEP, Sanction, and Adverse Media alerts to determine false positives
in a professional manner.
Be consistently alert for new business and obtain new leads regularly
in Azure) Solid understanding of monitoring and alerting practices (tools e.g Grafana, Prometheus, Elasticsearch)
relation to FICA requirements timeously. Monitor alerts and reports received on an ongoing basis Maintain
relation to FICA requirements timeously. Monitor alerts and reports received on an ongoing basis Maintain
to FICA requirements timeously.
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