in maintenance, front office and housekeeping departments as per operational requirements Summarise guest induction manual is up to date and introduced to all new staff Operational modules are developed as part place in your departments Recruitment Ensure the correct recruitment process is followed for all new recruits process is followed at all times Ensure the dress code procedures for the department is in place Ensure fair adhered to Correct office procedures by all Rooms Division departments Assist in winter planning Recognise
in maintenance, front office and housekeeping departments as per operational requirements Summarise guest induction manual is up to date and introduced to all new staff Operational modules are developed as part place in your departments Recruitment Ensure the correct recruitment process is followed for all new recruits process is followed at all times Ensure the dress code procedures for the department is in place Ensure fair adhered to Correct office procedures by all Rooms Division departments Assist in winter planning Recognise
Front Office, maintenance, and housekeeping departments, ensuring the smooth operation of our hotel. We aim to provide a memorable experience for all guests and add entertainment value to their stay.
Key
Front Office Departments
liaise with both Housekeeping and maintenance departments to ensure 100% readiness Maintain exclusivity procedures of the hotel Ensure maximum security in all areas under your control. Ensure that there are no Ensure that on the job training is done in all departments Matric Opera experience essential 3-5 years management level in a luxury hotel Familiar with all the duties of both Rooms Division as well as Food
liaise with both Housekeeping and maintenance departments to ensure 100% readiness Maintain exclusivity procedures of the hotel Ensure maximum security in all areas under your control. Ensure that there are no Ensure that on the job training is done in all departments Matric Opera experience essential 3-5 years management level in a luxury hotel Familiar with all the duties of both Rooms Division as well as Food
Maintenance department and upkeep of the Hotel and grounds, with a specific focus on all building maintenance efficiently as possible. To further ensure that the departments operating procedures and processes complies with seeing it through to its solution. · ensuring that all 1:1s and appraisals are completed timeously in accordance application and coaching, making them available for all appropriate training opportunities and holding the Hotel’s Code of Conduct with the aim of exhausting all opportunities to correct and support staff before
office staff with other departments. Ensuring that all staff members are aware of all activities Ensure accurate and timeous submission of all reports and administrative work. To attend all management meetings as required required. Guest relations: Readily available at all times to deal with problems or complaints. Tend to
office staff with other departments. Ensuring that all staff members are aware of all activities Ensure accurate and timeous submission of all reports and administrative work. To attend all management meetings as required required. Guest relations: Readily available at all times to deal with problems or complaints. Tend to
background, with the ability to assist in other departments like Food and Beverage and Front Office
Key Responsibilities:
the day-to-day operation of the Housekeeping department ensuring rooms are prepared and service daily be recognised. Organisational Positioning: · Department: Housekeeping · Reporting to: Rooms Divisions seeing it through to its solution. · ensuring that all 1:1s and appraisals are completed timeously in accordance application and coaching, making them available for all appropriate training opportunities and holding the Hotel’s Code of Conduct with the aim of exhausting all opportunities to correct and support staff before