Education
- Higher Certificate / NQF5 required
Experience
- Minimum 2-3 years related experience and/or training; or equivalent combination of education and experience.
Requirements:
(Position) Customer Service Team Leader – Maritime Cranes Port Equipment & Offshore- and Ship Cranes Role Summary equipment. Diagnose, adjust, repair or overhaul port equipment such as Harbour Mobile Cranes, Reach Stackers report in the latest available version. Fill out all forms properly including customer's signature where professional demeanour by respectful communication with all levels of staff, keeping work areas clean and orderly orderly, and promoting safety regulations and all other company programs. Test mechanical products and
Stevedores are a well established company in the port of Durban, with international and local clientele
(OLE): As an OLE you will be focusing on supporting Port and Terminal operations. You will need: Grade 12
(Position) Customer Service Team Leader – Maritime Cranes Port Equipment & Offshore- and Ship Cranes Role Summary equipment. Diagnose, adjust, repair or overhaul port equipment such as Harbour Mobile Cranes, Reach Stackers report in the latest available version. Fill out all forms properly including customer's signature where professional demeanour by respectful communication with all levels of staff, keeping work areas clean and orderly orderly, and promoting safety regulations and all other company programs. Test mechanical products and
omputer literacy.
ensure ongoing receipt of indents and capturing of all indents on Cargo Wise and monitoring of indents via To track indents until arrival at South African port and keep clients fully updated regarding the status via e-mail or status reports closely monitoring all delays. To give good advise as regards to the most clients Maintain good lines of communication with all offices as well as the Network Agents To closely place with BIL Clients. Keep system updated with all communication and documentation received and affected
ensure ongoing receipt of indents and capturing of all indents on Cargo Wise and monitoring of indents via To track indents until arrival at South African port and keep clients fully updated regarding the status via e-mail or status reports closely monitoring all delays. To give good advise as regards to the most clients Maintain good lines of communication with all offices as well as the Network Agents To closely place with BIL Clients. Keep system updated with all communication and documentation received and affected
the necessary export documents Pre-clearance to all the borders Monitor cross pack and cross border process (monitor ETA) • Prepare documents for state vet, port health, plant inspection and haz cargo • Contact charges • Complete shipping line instructions • Send all necessary documentation and POP to lines for release
the necessary export documents Pre-clearance to all the borders Monitor cross pack and cross border process (monitor ETA) • Prepare documents for state vet, port health, plant inspection and haz cargo • Contact charges • Complete shipping line instructions • Send all necessary documentation and POP to lines for release