Contractors, Clients and the broader Revenue Systems Business Unit. This mid- senior management position is required to lead, influence, and inspire, carrying business operations strategies into reality and ensuring the Municipality Customers reviewing Syntell Performance via the Signed SLA Deliver monthly operations systems, processes and best practices in support of business goals. Collaborate with the technical team's delivery part of the Executive Report pack) highlighting Performance Issues and Customer SLAs breached Negotiate each
Develop learning opportunities for staff. - Manage performance and productivity - Adjust staffing appropriately
renewals with the client and ensure timeline performance;
renewals with the client and ensure timeline performance;
platforms. ▪ Assist with design and implementation of business plan, strategic and overall growth of department